Ownership Policy

Unless otherwise established in writing, Mint Tea Brand Agency reserves the right to use work created for its clients for the sole purpose of marketing or promoting the agency. It will never distribute another client’s work to gain profit from another entity. Likewise, clients who have not paid for the projects in full may not use any work created by Mint Tea Brand Agency for their own benefit, for profit or otherwise.

Cancellation Policy

Cancellation of a project must be provided to Mint Tea Brand Agency in writing only to be considered valid, with the following refund policies applied:

  • If any work has begun on the project, 25% of the project total is non-refundable.
  • If client has already received drafts of deliverables OR final copies of deliverables part of a project, any funds owed up to those milestones are owed for services rendered.

Payment Policy

Estimates are provided to each client following a consultation call or, depending on the size of the project, the request for services. Once the client has accepted the financial terms of the project, an invoice is sent for the applicable amount due.

Projects less than $250 are invoiced and due in full prior to work starting.

Projects from $250 - $500 are invoiced and due 50% prior to work starting, and net on delivery.

Projects greater than $500 are invoiced and due at intermediate checkpoints to be communicated in the project proposal.

Payment plans are available to clients with the understanding that a credit card must be presented and authorized to bill for recurring payments due.

Credit card payments are processed with a 3% additional fee.

Late payments (those 30 days past due) are applied a late fee of 10% of the total project cost per month past due.